SANDY SLIPPERS

2-4 Business Days

EXCHANGE ONLY – NO REFUNDS

We hope you love your order! But if something isn’t right, you can request an exchange only —

⚠️ We do not offer refunds under any circumstances.

📅 Exchanges must be requested within 24 hours of receiving your order.

🚨 PLEASE NOTE:

• No refunds — exchange only policy applies to all items

• Sale and discounted items are eligible for exchange

• Items marked as sold out on the website cannot be exchanged

TO REQUEST AN EXCHANGE:

Please message us on WhatsApp:

👉 Click here to contact customer service

In your message, include the following details:

clear photo of the item in its original transparent packaging with the label attached

🚫 No website screenshots — photo must be of the actual item in your possession

EXCHANGE CONDITIONS:

• Item must be unused, unworn, unwashed, and in perfect condition

• All original tags and labels must be attached

• Must be placed back in the original transparent bag (excluding flyer)

IMPORTANT NOTES:

• If the requested item is out of stock, you may exchange it for another item of equal or higher value (just pay the difference)

• No exchanges for lower-priced items

• Shipping fees for exchanges are the responsibility of the customer